5 Step Guide to Improving the Patient Experience – Step 4: Communication
Contributed by Mark Callanen, PT, DPT, OCS How important is the communication between staff and patients in a facility? A…
5 Step Guide to Improving the Patient Experience – Step 3: Wait Time
Contributed by Mark Callanen, PT, DPT, OCS Does patient waiting time impact their experience at the doctor? Yes! Not only…
5 Step Guide to Improving the Patient Experience – Step 2: Facility
Contributed by Mark Callanen, PT, DPT, OCS Make sure your clinic is a happy place, both physically and culturally. This…
5 Step Guide to Improving the Patient Experience – Step 1: Staff
Contributed by Mark Callanen, PT, DPT, OCS Do you have a staff member that does not “get along well with…
Can Laser Therapy Help the Current Opioid Dilemma?
Contributed by Mark Callanen, PT, DPT, OCS In 2016, 11.5 million Americans misused opioid medications which contributed to the death…
Laser Forum – Part 2: Understanding The Impact of Power on Photobiomodulation (PBM)
Contributed by Mark Callanen, PT, DPT, OCS In Part 1 of this laser forum, we discussed the basic terms related…
Laser Forum – Part 1: Understanding Terms That Describe Photobiomodulation (PBM)
Contributed by Mark Callanen, PT, DPT, OCS There is often confusion in the medical field when clinicians research the topic…
Laser Therapy FAQ 5 – How Will I Get People Interested in This Therapy?
Contributed by Mark Callanen, PT, DPT, OCS Healthcare is no different than most other businesses when it comes to customer…
Recovering in Record Time: From Fracture to Finishing in 5 Weeks – Part 4
Just 5 weeks after sustaining a pelvic fracture, Lesley Paterson was able to compete in the 2017 XTERRA Off-Road Triathlon…
Recovering in Record Time: From Fracture to Finishing in 5 Weeks – Part 3
At 10 days out from the 2017 XTERRA Off-Road Triathlon World Championships, Lesley Paterson talks about her continued recovery from…