When investing in a therapy laser, most people spend time comparing the features/benefits of the equipment, but neglect to do…

Contributed by Mark Callanen, PT, DPT, OCS This is either a term that gets you excited or makes you want…

Contributed by Mark Callanen, PT, DPT, OCS How important is the communication between staff and patients in a facility? A…

Contributed by Mark Callanen, PT, DPT, OCS Does patient waiting time impact their experience at the doctor? Yes! Not only…

Contributed by Mark Callanen, PT, DPT, OCS Make sure your clinic is a happy place, both physically and culturally. This…

Contributed by Mark Callanen, PT, DPT, OCS Do you have a staff member that does not “get along well with…

Contributed by Mark Callanen, PT, DPT, OCS In 2016, 11.5 million Americans misused opioid medications which contributed to the death…

Contributed by Mark Callanen, PT, DPT, OCS In Part 1 of this laser forum, we discussed the basic terms related…

Contributed by Mark Callanen, PT, DPT, OCS There is often confusion in the medical field when clinicians research the topic…

Contributed by Mark Callanen, PT, DPT, OCS Healthcare is no different than most other businesses when it comes to customer…